Business Process Outsourcing for Finance and Business Operations
Supportix Global manages recurring financial and operational processes on your behalf. Each workstream operates under agreed procedures, access controls, review standards and escalation rules, so the work is completed consistently while your team retains control of approvals and decisions.
What Business Process Outsourcing Means at Supportix Global
Business process outsourcing is a managed operating model. A defined process is transferred to our team with documented ownership, quality review and regular reporting. It can support a single recurring process or several connected workstreams, and the scope can expand as the process stabilizes.
Defined Ownership. Each workstream has a documented scope, responsible team members and clear approval points.
Documented Procedures. Processes are agreed in writing, including inputs, review steps, deadlines and exception handling.
Quality Review and Reporting. Work is reviewed against agreed standards and reported on a recurring schedule.
Workstreams We Manage
Finance & Accounting
Recurring financial processing, reconciliation and reporting.
Bookkeeping & Reconciliations
Recurring transaction processing, bank and credit card reconciliations and month-end support.
Learn more about accounting servicesAccounts Payable, Receivable & Billing
Supplier invoice processing, customer billing, collections support and vendor and customer reconciliations.
Payroll Administration
Payroll inputs, reporting, reconciliations and coordination with your payroll provider.
Learn more about payroll and tax remittanceFinancial Reporting
Management reporting, variance analysis and period-end support.
Business Operations
Day-to-day records, stock and location oversight.
Document & Data Processing
Receipts, invoices, schedules and records organized and entered under controlled procedures.
Inventory & POS Reconciliation
Stock records, cost support, point-of-sale settlement and exception reconciliation.
Remote CCTV Monitoring & Reporting
Scheduled remote monitoring of agreed locations, with time-stamped exception reporting and defined escalation.
See how it works
Systems & Workflow Support
The tooling that keeps finance processes running.
Accounting Software, Integrations & Dashboards
Platform setup, system integrations, reporting dashboards and finance process automation.
How Outsourcing Works
Scope
We define the process, volumes, systems, deadlines and the approvals that remain with you.
Document
We record procedures, access arrangements, review standards and escalation contacts before work begins.
Operate
Our team carries out the agreed work on schedule, with exceptions logged and referred to the right person.
Review & Report
We review quality against agreed standards and provide recurring reporting, with scope adjusted as your needs change.
Reporting feeds back into scope, so the process adjusts as your needs change.
Remote CCTV Monitoring & Reporting
Many businesses hold camera footage but lack the time to review it. Our remote monitoring service allows trained staff to observe agreed camera feeds during scheduled hours and report relevant operational and loss-prevention observations in a clear, time-stamped format.
The service may include
Scheduled live monitoring of client-approved camera feeds during agreed coverage windows
Review of recorded footage for specific, authorized events
Review of footage linked to flagged refunds, voids, cash discrepancies and other approved point-of-sale exceptions
Observations on receiving, stock movement and documented inventory exceptions
Opening, closing and operational checks against approved checklists
Factual incident and exception reports with supporting references
Escalation to designated contacts, with daily, weekly or trend reporting
Referral of potential financial discrepancies to the finance team for evidence-based reconciliation
Suited to
What you receive
- A documented monitoring log
- Exception reports
- An agreed escalation record
- Recurring management reporting
Service boundaries
Coverage, permitted uses, access, retention, privacy, security and licensing requirements are assessed before the service begins. This is not an emergency response service, and footage observations are supporting evidence only. They do not result in automatic accounting adjustments.
Control, Confidentiality and Governance
Outsourcing works when responsibilities are clear.
Approvals remain with you.
Your designated approver retains bank account control and final payment authorization unless a different lawful arrangement is expressly agreed.
Access is agreed in advance.
Approved users, processing locations, credential handling, retention and any subcontracting are confirmed before onboarding.
Responsibilities stay clear
Sensitive records use secure channels.
Financial records and footage are shared through approved secure arrangements, not through the public enquiry form.
Professional work stays with the right professionals.
Where a matter requires a licensed or regulated professional, we coordinate with them and identify who is responsible.
Choose the Engagement That Fits
Pricing depends on transaction volume, record condition, number of entities, systems, locations and coverage requirements, and is confirmed in a written proposal.
Fixed-Scope Project
Suited to cleanup bookkeeping, a system implementation or a defined assignment.
Monthly Managed Support
Recurring bookkeeping, reconciliations and reporting under an agreed monthly scope.
Outsourced Workstream
Transfer of a recurring process such as accounts payable, billing, payroll administration or document processing.
Remote Monitoring Desk
Scheduled monitoring and reporting for agreed locations, hours and escalation protocols.
Explore More Ways We Can Help
Financial Management, Accounting & Tax Advisory
Accounting, payroll, tax and financial planning for individuals and businesses.
Learn MoreBusiness Registration & Incorporation
Structure, registration and incorporation across Canada.
Learn MoreAML, Compliance & Risk
Advisory support on compliance and risk obligations.
Learn MoreTechnology Services
Software, integrations and automation.
Learn MoreDefined Ownership. Documented Procedures. Reliable Reporting.
Outsourcing works when responsibilities are clear. Our approach is shaped by:
Clear Ownership & Approvals
Every workstream has documented scope, named responsibilities and defined approval points, and your designated approver keeps bank account control and final payment authorization.
Documented, Repeatable Procedures
Inputs, review steps, deadlines and exception handling are agreed in writing before work begins, so the process runs the same way every period.
Finance and Operations in One Team
Bookkeeping, payroll, inventory and POS reconciliation and remote monitoring sit together, so an operational exception can be referred straight to finance for evidence-based reconciliation.
Start Small, Expand Steadily
Begin with a single workstream and add more once the process is running reliably, with scope adjusted as your needs change.
Identify the Process You Would Like to Hand Off
Tell us the work you would like off your team’s desk, the systems involved, your locations and any deadlines, and we will outline the appropriate scope.
Frequently Asked Questions
Repeatable processes such as bookkeeping, reconciliations, accounts payable and receivable, billing, payroll administration, document processing, inventory reporting and remote CCTV monitoring.
Yes. Many clients begin with a single workstream and expand once the process is running reliably.
Yes. Your designated approver retains bank account control and final payment authorization under the standard service.
Yes. We perform the agreed tasks while your accountant or internal team retains its assigned responsibilities.
Access, approved users, processing locations, retention and credential handling are agreed before onboarding, and sensitive records are exchanged through approved secure channels.
We agree the locations, coverage hours, events to monitor, reporting format, escalation contacts and privacy and security controls before access is provided. Monitoring may include live viewing, recorded footage review and approved exception reporting.
Yes, where lawful and appropriate. A documented exception can be referred to the finance team for reconciliation. Footage is supporting evidence only.
No. Bookkeeping, management reporting and audit preparation are separate from a licensed external audit, review engagement or other assurance opinion.